Colorado Safety Training LLC: Frequently Asked Questions

AED stand for "Automatic External Defibrillator." When a victim of sudden cardiac arrest collapses, it is usually due to abnormal electrical activity in the heart called ventricular fibrillation. The heart quivers in a manner similar to jelly. It produces no output of blood to the brain, causing death to be imminent in a matter of minutes. An AED is a computerized device approved by the FDA for public use to save the life of a victim of sudden cardiac arrest. It will stop this unorganized electrical activity in the heart, and allow the heart a chance to restart itself. AED devices are available in many schools, recreation centers, government and public buildings.

Q: Will I get a certification after completing my class?

A: Most classes we offer include applicable certifications. All BLS, CPR for lay rescuer and basic first aid classes are American Heart Association certificates and are valid for two years. Our advanced and wilderness first aid programs are approved through the American Red Cross with certificates valid for three years. You may view the specific length of time your certification will be good for by clicking on the name of the class you are interested in on the left, and reading the course description.

A: Please click on the name of the class you would like to take on the left. The course description will contain all information related to costs.

Q: I need to attend a class at a different time than those you have listed, (or I need an immediate class to get back to work.)

A: We are happy to assist you with that request. Please visit our appointment request page to self-schedule a private class.

A: While we recognize that the majority of our customers are responsible individuals, we have had too many problems in the past to continue this practice. We offer a variety of secure payment methods, and will refund your money if necessary in accordance with our cancellation policies. The Better Business Bureau also has allow us to join their membership in recognition of our consumer-friendly and ethical business practices.

A: For class prepayments, we accept credit card payment either on-line or over the phone. We will also accept checks drafted on government and business accounts only, with a signed training agreement. No personal checks are accepted.

In some cases, we may be able to accept enrollment into a class on a walk-in basis if sufficient room exists in a class. Please call first to confirm availability. To ensure a seat is reserved, we encourage prepayment whenever possible.

Q: Can I just pay you to give me a certification in insert name of class here? I'm very busy and need this class for (work, school, etc.)

A: NO! Our business is focused on integrity and training people for real-world emergencies. Giving certifications without proper demonstration of skills and/or written tests is unethical and dangerous to people who may depend on you. It is also a huge legal liability for both the customer and us.

A: Due to our small class sizes and individual attention, most classes can be completed in 3-4 hours. There are exceptions, please see the individual course description (click on the link to the left) for specific details.

Q: How many people do you need for my class to be held?

A: Usually just two. In any case, we make every effort to avoid class cancellations and in many cases do continue classes with one attendee.

Q: Can I receive my book before the class?

A: We have halted this practice simply due to the fact that it is not necessary. Mailing of books just results in an extra cost for our clients, without a resulting improvement in class performance.